In Humboldt County, as throughout California, the law requires that all employers “engage in a timely, good faith, interactive process with the employee or applicant to determine effective reasonable accommodations, if any, in response to a request for reasonable accommodation by an employee or applicant with a known physical or mental disability or known medical condition.” (California Government Code section 12940, subdivision (n).) An employer who fails to engage in the interactive process will be liable under the Fair Employment and Housing Act (“FEHA”).
The statute’s phrasing, “in response to a request[,]” makes one think that there must be some formal request by the employee, but that’s just not true. California courts have decided that there are “no magic words necessary” to be used by the employee, and furthermore, the employer’s “obligation arises once the employer becomes aware of the need to consider an accommodation.” In other words, employers must be extremely careful to hear “requests” by employees that the employer engage in the interactive process.
